Kiruna Stamell, an actress with dwarfism, sued the Post Office after she was made to feel humiliated when she couldn’t reach the chip and pin machines. Staff at the time tried to help her by asking her to climb makeshift steps made out of cardboard boxes! Thanks to her complaint, the PO has now fixed flexible leads to the machines so that Ms Stamell and others with disabilities, including people in wheelchairs, can reach them more easily.
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