Tuesday 10 November 2015

Training providers are making false claims regarding the Care Certificate

Following a news publication by Skills for Care on November 3rd, it has come to our attention that a number of training providers are making false claims in relation to the Care Certificate.

These claims include:

·         That they have been ‘licensed’ to award the Care Certificate
·         That they have been ‘accredited’ to provide training related to the Care Certificate
·         That the Care Certificate can be achieved by completing the providers e-learning or workbooks


As stated in the Skills for Care article:

1.       No provider has been ‘licensed’ – this does not exist.
2.       No providers are accredited to deliver the Care Certificate, but some organisations may have had their training externally quality assured by a third party.
3.       It is not possible to achieve the Care Certificate through completion of e-learning or workbooks alone.
4.       The Care Certificate is not a mandatory requirement. However, the Care Quality Commission will expect that appropriate staff who are new to services which they regulate, will achieve competences required by the Care Certificate as part of their induction.
5.       It is not a requirement that the Care Certificate is achieved within 12 weeks – this is the average time taken for an employee new to health and social care to demonstrate the expected competences.



Embrace do not make any of the false claims highlighted in the article.

Our resources alone do not equate to a care certificate.  They are designed to facilitate and enhance the learning experience, by replacing the relatively mundane documentation freely available with engaging multi-media courseware.  

We make it clear that employers must observe their learners and sign off competencies as they are completed.  Our workbooks facilitate this process, they do not replace it.  The Learner Management System is also part of the package.  We are pleased Skills for Care have highlighted these points to clarify for employers the false claims made by some training and e-learning providers.

If you would like more information about our Care Certificate e-learning course, or our other health and social care courses, please give us a call on 0161 928 9987. We offer free advice and can talk you through the most suitable and cost effective solutions to meet your specific requirements.


To view the modules covered in our Care Certificate course please follow this link

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