More information on the new key lines of enquiry (KLOE's) that inspectors will be following in rating care providers.

It should be clearer to providers, more exactly what is expected of them; and what steps (eg. staff re-training) they need to take to ensure a higher rating.

http://www.cqc.org.uk/content/what-does-adult-social-care-look-across-cqcs-new-ratings-0

The Commission has announced changes to the way it will regulate care providers across the board. New 'provider handbooks' have been published to help with compliance.

One of the major changes is the use of multiple sources of evidence in judging the quality and safety of care provided.

http://www.cqc.org.uk/content/care-quality-commission-confirms-new-approach-inspecting-and-rating-care-services

Carers UK and Embrace-learning have joined forces to provide you with all the information you need to know about the new Care Act:

A dedicated website: http://thecareact.co.uk and an e-learning course, The Care Act Unpacked. You can view a demo here:

http://thecareact.co.uk/the_course.php

Social workers outline Care Act learning and development needs:

http://www.communitycare.co.uk/2014/09/26/social-workers-outline-care-act-learning-development-needs

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https://twitter.com/embracelearnuk

Patients First have warned that a 'culture of fear' amongst NHS staff still persists. A 70-case dossier highlights instances of:

- bullying

- mismanagement of complaints

- professional, personal, and financial loss.

It seems that the much publicised 'duty of candour' is not rigidly being adhered to.

http://www.bbc.co.uk/news/health-29280108

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