The Commission has announced a new partnership with The Silver Line 24/7 helpline for the elderly. The Silver Line, which has been described as 'ChildLine for older people', is celebrating its first birthday. The partnership will help the Commission to determine when and where inspections are appropriate, and to identify areas of excellence.

http://www.cqc.org.uk/content/new-partnership-silver-line-launched-bbc-breakfast-morning