Andrea Sutcliffe, the Care Quality Commission's Chief Inspector of adult social care, has told the BBC that standards in care homes are "not good enough" and in too many cases "awful".
The commission is trying to drive up standards (and its own reputation) by introducing a new rating system, similar to the OFSTED model. Care homes will be ranked as either:
- outstanding
- good
- requiring improvement, or
- inadequate.
A necessary first step towards attaining a high standard is to ensure that ALL staff are working competently and efficiently. Training levels should be reassessed and, where necessary, staff should be given good quality, cost-effective training. #elearning #embracelearning
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